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Host And Hostess Career

Career Description

Hosts and hostesses welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.

Common Work Tasks

  • Welcome guests and maintain reservation or waiting lists
  • Direct patrons to coatrooms, restrooms, or to a place to wait until their table is ready
  • Assign guests to tables suitable for the size of their group, escort patrons to their seats, and provide menus
  • Schedule dining reservations, arrange parties,  and organize any special services that are required
  • Inspect dining and serving areas to ensure cleanliness and proper setup.
  • Speak with patrons to ensure satisfaction with food and service, and to respond to complaints
  • Maintain contact with kitchen staff, management,  serving staff, and customers to ensure that dining details are handled properly and customers’ concerns are addressed
  • Inform patrons of establishment specialties and features
  • Operate cash registers to accept payments for food and beverages
  • Prepare cash receipts after establishments close, and make bank deposits

Other Job Titles

Hosts and Hostesses are also known by other titles,  including:

  • Cooks
  • Waiters and Waitresses
  • Cashiers
  • Servers

Education, Training, and Experience

Education and Training
  This occupation may require a high school diploma or GED certificate.

Experience
      No previous work-related skill, knowledge, or experience is needed in this occupation.   Employees in this occupation need anywhere from a few days to a few months of training.

Salary

The median annual salary for hosts and hostesses is $16,000. The top 10 percent earn more than $23,000, and the lowest 10 percent earn less than $13,000.  Median earnings in the industries employing the largest number of hosts and hostesses are:

  • Full-Service Restaurants - $17,500
  • Traveler Accommodation - $20,640
  • Limited-Service Eating Places - $16,660
  • Drinking Places - $18,330
  • Other Amusement and Recreation Industries - $20,360

Job Outlook

  • 2006-2016 Employment growth:  10%
  • Number of new jobs created 2006-2016: 37,000
  • Employment 2006 : 351,000
  • Employment 2016:  388,000
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